CRS: Helping Partners Develop or Strengthen Their Organizational Child Protection Policies

This document from Catholic Relief Services (CRS) is a facilitator's guide to help organizations develop or further strengthen their policies to protect children. This training can be used to upgrade or create a protection policy. The guide provides an overview of child protection, guidance on responding to abuse cases, and information on an organization's responsibility to protect. This document is useful for organizations seeking more information on effective child protection policies. Please note that this document is related to child protection. If you're looking for CRS' PSEA Partner toolkit, you can find it in related resources.

InterAction and Cigna Workshop

Training Opportunities 2019

InterAction PSEA Training Guide Module 1

This document contains InterAction's PSEA Basics training - please note: an updated version of this training is coming soon.

InterAction PSEA Training Guide Module 2

This document contains InterAction's PSEA Basics training - please note: an updated version of this training is coming soon.

InterAction PSEA Trainings Guide Module 3

This document contains InterAction's PSEA Basics training - please note: an updated version of this training is coming soon.

Bond Safeguarding Complaints Policy

This document from Bond is a sample safeguarding complaints policy. It outlines sample procedures for making a complaint, how to make a complaint, who can make a complaint, and who is covered by the policy.

Bond: Reporting Procedure

This document from Bond provides guidance on procedures for dealing with reports of a breach of an NGOs safeguarding policy.

IASC SEA Community Based Complaint Referral Mechanism

This document provides important information on the Inter-Agency SEA Community-Based Complaint Referral Mechanism in Jordan. It outlines the roles and responsibilities of those involved in the PSEA network, information on the inter-agency referral pathway, guidelines for investigations, and implementation challenges. This document is useful for NGOs that are working in Jordan and would like more information about PSEA measures that are in place. Please note: this document is from 2016 and there has not yet been an updated version.

Guidelines on Setting Up on Community Based Complaint Mechanism

This document from the IASC gives standard operating procedures on collaboration on community-based complaints mechanisms. It involves advice on setting up a CBCM, receiving complaints, processing complaints, referrals for investigations, and communicating investigation status. Please note that this document is from 2016.